MUSCAT FOOD MARKET

Last Updated: March, 2026

Muscat Food Market respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you use our website muscatfoodmarket.com and related services (the “Platform”).

1. Compliance With Privacy Laws

Muscat Food Market complies with applicable privacy laws and regulations, including the Oman Personal Data Protection Law and other relevant data protection legislation.

2. Information We Collect

We collect only the information necessary to operate and improve the Platform. This may include:

Account information such as your name, email address, and phone number
Delivery information such as your delivery address and location
Payment and billing details for transaction processing
Order history including products purchased and preferences
Usage data, analytics, and device information to improve your shopping experience

3. How We Use Information

Information collected is used to:

Provide, maintain, and improve our services
Process orders, payments, and deliveries
Send order confirmations, delivery updates, and account notifications
Personalise your shopping experience and product recommendations
Communicate with you about promotions, offers, and updates (with your consent)
Ensure platform security and prevent fraud

4. Data Sharing & Sales

Muscat Food Market does not sell your personal data.

We may share information with trusted third-party service providers only as necessary to:

Process payments securely
Arrange and fulfil deliveries
Operate and maintain our Platform
Comply with legal obligations or protect rights and safety

All third parties we work with are required to handle your data securely and only for the purposes specified.

5. Cookies & Tracking

We use cookies and similar technologies to:

Keep you signed in to your account
Remember your cart and preferences
Analyse website traffic and usage patterns

You may manage or disable cookies through your browser settings. Note that disabling cookies may affect some features of the Platform.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Order records may be retained for accounting and legal compliance purposes.

7. Your Rights

You have the right to:

✔ Access Request the personal data we hold about you

✔ Correct Update any inaccurate or outdated information

✔ Request Deletion Ask us to delete your personal data, subject to legal limitations

✔ Withdraw Consent Opt out of marketing communications at any time

To exercise any of these rights, please contact us using the details below.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.

9. Children’s Privacy

Our Platform is not directed at children under the age of 18. We do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected by updating the “Last Updated” date at the top of this page. We encourage you to review this policy periodically.

11. Contact Us

For privacy-related questions, requests, or concerns, please contact us at: